How FluxPoint handles your information.
This Privacy Policy explains what information we collect through our website, how we use it, when we may share it, and the choices available to you.
Privacy Policy
FluxPoint (“FluxPoint,” “we,” “us,” or “our”) provides AI implementation, automation, and related consulting services. This Privacy Policy applies to information collected through our website, contact forms, scheduling tools, communications, and related interactions.
1. Information We Collect
We may collect the following categories of information:
- Contact information, such as your name, email address, phone number, company name, job title, and business details.
- Inquiry and communications information, such as the contents of messages you send to us, meeting requests, and responses to our outreach.
- Website usage information, such as IP address, browser type, device information, pages viewed, approximate location, referral source, and interactions with our site.
- Scheduling and form information, such as information you provide when booking a call or requesting an audit.
- Analytics and cookie information, if we use analytics tools, cookies, pixels, or similar technologies on our site.
2. How We Collect Information
We may collect information:
- directly from you when you submit a form, schedule a meeting, email us, call us, or otherwise contact us;
- automatically through cookies, analytics tools, server logs, and similar technologies;
- from service providers that support our website, communications, scheduling, analytics, and customer relationship management.
3. How We Use Information
We may use information we collect to:
- respond to inquiries and provide requested information;
- schedule meetings, deliver audits, proposals, and services;
- operate, maintain, secure, and improve our website and business operations;
- analyze website usage and engagement;
- communicate with you about our services, subject to applicable law;
- protect our rights, investigate misuse, and comply with legal obligations.
4. How We May Share Information
We do not sell your personal information for money. We may share information:
- with vendors and service providers that help us operate our website, communications, analytics, scheduling, CRM, and business systems;
- in connection with a business transaction such as a merger, acquisition, financing, or sale of assets;
- to comply with law, regulation, legal process, or enforceable government requests;
- to protect the rights, safety, and security of FluxPoint, our users, or others.
5. Cookies and Analytics
We may use cookies, analytics tools, and similar technologies to understand how visitors use our website, measure performance, and improve the user experience. Depending on the tools we implement, these technologies may collect device and browsing information over time.
You can usually control cookies through your browser settings. If you disable cookies, some parts of the site may not function as intended.
6. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, provide services, maintain business records, comply with legal obligations, and resolve disputes.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
8. Your Choices
You may have choices regarding your information, including:
- requesting that we update or correct your contact information;
- asking us to stop sending you marketing communications;
- controlling cookies through your browser or device settings;
- contacting us to ask about the information we hold about you, subject to applicable law.
9. State Privacy Rights
Depending on where you live, you may have privacy rights under applicable law. For example, California residents may have rights under the California Consumer Privacy Act, including rights to know, delete, correct, and opt out of certain data practices, if the law applies to a business. North Carolina also imposes obligations in areas such as breach notification for businesses handling personal information.
To make a privacy request, contact us using the information below. We may need to verify your identity before responding.
10. Third-Party Links and Tools
Our website may link to third-party websites or use third-party tools such as scheduling, analytics, forms, email, or video platforms. We are not responsible for the privacy practices of those third parties, and you should review their privacy policies separately.
11. Children’s Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 through this website.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page.
13. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, contact:
FluxPoint
Charlotte, North Carolina
Email: contact@fluxpoint.io
Website: fluxpoint.io